PRIVACY POLICY


It is of the utmost importance to Pure Knead Massage to help our customers retain their privacy and informational security when they take advantage of all PureKneadMassage.com has to offer. To protect your privacy, we use state-of-the-art security measures to protect your information from unauthorized users. Pure Knead Massage will not sell or give away your name, billing address, phone number, email address or any other information. 

We need information that personally identifies you (personal information) and allows us to contact you. Generally, this information is required when you register on PureKneadMassage.com to make the site easier for you to use by not having to enter information more than once, to ensure the safety of our Massage Therapists and to hold your appointments. 

We will provide you with the means to ensure that your personal information is correct and current. You may review and update this information at any time at the login. There, you can view and edit personal information you have already given us, sign up for electronic newsletters about our services, specials and products. 

SECURITY

Pure Knead Massage has taken strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honored. We take strong precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction. When you place orders or access your personal account information, you’re utilizing secure server software SSL, which encrypts your personal information before it’s sent over the Internet. SSL is one of the safest encryption technologies available. 

You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your username and password, so do not share these with others. 

Pure Knead Massage does not store your credit card information on our website. All of your credit card information is stored in a secure gateway. Upon purchasing your information is sent directly to the bank via the secure gateway for processing. 

NOTICE TO PARENTS REGARDING CHILDREN’S PRIVACY

Pure Knead Massage takes children’s privacy seriously and we do not seek to collect personal information about children through PureKneadMassage.com. If we become aware that a person submitting personal information to us through any part of PureKneadMassage.com is a child, we delete the information as soon as we discover it and do not use it for any purpose, nor do we disclose it to third parties. Since we do not seek to collect any personal information about children, and we delete any information collected inadvertently as soon as we discover that a child has submitted it, we typically retain no information about children that could be reviewed or deleted. If a parent requests review or deletion of information about their child before we have discovered and deleted the information, then we will of course honor that request. We want to help you guard your children’s privacy and we encourage you to educate your children about safety while using the Internet. 

If for some reason you believe Pure Knead Massage has not adhered to these principles, please notify us by email at lani@purekneadmassage.com, and we will do our best to determine and correct the problem promptly. Be certain the words Privacy Policy are in the Subject line. If you prefer to call please call 1(844)Knead-Me. 

COOKIES FOR CUSTOMER PROFILES

As mentioned above, every registered customer has a unique personal profile. Each profile is assigned a unique personal identification number, which helps us ensure that only you can access your profile. 

When you register, we create your profile, assign a personal identification number, then send this personal identification number back to your hard drive in the form of a cookie, which is a very small bit of code. This code is uniquely yours. It is your passport to seamless travel across PureKneadMassage.com allowing you to book appointments without having to fill out registration forms with information you’ve previously provided. 

When you register, we create your profile, assign a personal identification number, then send this personal identification number back to your hard drive in the form of a cookie, which is a very small bit of code. This code is uniquely yours. It is your passport to seamless travel across PureKneadMassage.com allowing you to book appointments without having to fill out registration forms with information you’ve previously provided.

WHAT WE DO WITH YOUR INFORMATION

When you share your contact information with us, including your name and email address. We use this information to send you updates about your order, questionnaires to measure your satisfaction with our service and announcements about new and exciting services that we offer. When you schedule an appointment with us, we ask for your credit card number and billing address. We use this information only to bill you for the appointments you schedule or gift certificates you order at that time. For your convenience, billing information is saved under your account with our 3rd party billing service which is a bank responsible to keep your credit card information secure for when you are ready to schedule with us again and use the same credit card. 

We do employ other companies to provide limited services on our behalf, including advertising, mailing, answering customer questions about schedules or services and processing event registration and credit card payments. We will only provide those companies the information they need to deliver you excellent service, and they are strictly prohibited from using that information for any other purpose.


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